Privacy Policy

we111 ("the Platform", "we", "us", "our") operates the website at https://we111.cam. This Privacy Policy ("Policy") describes how we111 collects, processes, stores, uses and protects personal data about individuals ("Users", "you", "your") who access and use the Platform.

This Policy applies to all personal data processed in connection with the Platform, including data collected during account registration, use of Platform features, communication with our support team, and through automated technical means such as cookies and analytics tools.

we111 is committed to protecting your privacy and processing your personal data in accordance with applicable data protection principles. We encourage you to read this Policy carefully. By accessing or using the Platform, you acknowledge that you have read and understood this Policy. If you do not agree with how we process your data as described here, please discontinue use of the Platform and contact us to request deletion of any data we hold about you.

For the purposes of this Policy, the following definitions apply:

We collect the following categories of personal data depending on how you interact with the Platform:

3.1 Account Registration Data

When you create an account on the Platform, we collect:

• Your chosen username and password (stored in encrypted form);
• Email address — used for account communications and security alerts;
• Date of birth — collected solely for the purpose of age verification (18+ confirmation);
• Country of residence — used to apply appropriate jurisdiction-level content and compliance controls.

3.2 Identity Verification (KYC) Data

Where identity verification is required — either as a mandatory step during account setup or as triggered by compliance review — we may collect:

• Government-issued identification (such as a Pakistani CNIC, passport or driving licence);
• Proof of address documents (utility bills, bank statements dated within 90 days);
• Proof of payment method ownership (where applicable);
• A selfie or liveness check image for facial comparison against identity documents.

3.3 Transaction Data

We collect records of financial transactions processed through the Platform or through referenced Operators, including deposit amounts, withdrawal requests, payment method types and transaction timestamps. No full payment card numbers or wallet credentials are stored on we111 systems.

3.4 Communication Data

When you contact our support team — via email at [email protected] or [email protected] — we collect the content of your communications, your email address, the time and date of contact, and any attachments or supporting documentation you provide.

3.5 Technical & Usage Data

We automatically collect the following technical data when you access the Platform:

• IP address and approximate geographic location derived from IP;
• Browser type, version and device type (desktop, mobile, tablet);
• Operating system;
• Pages visited, time spent on pages, navigation paths and exit pages;
• Referring URL (the page from which you arrived at the Platform);
• Session duration and interaction timestamps.

We collect personal data through the following channels and methods:

• Directly from you — through account registration forms, KYC submission processes, support contact forms, preference settings and any other interactive feature where you voluntarily provide information;
• Automatically — through server logs, session tracking, cookies and similar tracking technologies deployed on the Platform (see Section 8 for full cookie details);
• From third-party service providers — including analytics providers, fraud prevention services, identity verification providers and payment processors, who may share data with us in connection with the services they provide to the Platform;
• From publicly available sources — where relevant for fraud detection or compliance screening purposes, we may consult publicly accessible databases and registers.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, biometric data (beyond liveness checks for KYC where applicable), health data or sexual orientation. If any such data is inadvertently submitted to us, we will delete it promptly.

We process your personal data on the following lawful grounds:

we111 uses your personal data for the following purposes:

• Account Administration: To create, maintain and secure your account, verify your identity and age, and process any account-related requests you submit;
• Service Delivery: To provide the Platform's content and features, including game guides, payment information, responsible gambling tools and support services;
• Compliance: To fulfil obligations under applicable law, including AML monitoring, sanctions screening and responding to lawful requests from competent authorities;
• Security: To detect, investigate and prevent fraudulent activity, unauthorised account access, abuse of Platform features and other security threats;
• Communication: To respond to your support queries, send account-related notifications (including security alerts and policy updates) and, where you have given consent, to send promotional communications;
• Analytics: To analyse usage patterns, measure content performance, identify technical issues and make data-informed improvements to the Platform;
• Responsible Gambling: To monitor for behavioural patterns that may indicate problem gambling and to apply or suggest appropriate responsible gambling tools where warranted;
• Legal Defence: To establish, exercise or defend legal claims in the event of a dispute involving the Platform or its services.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human oversight, except where required by applicable AML or fraud prevention regulations and appropriate safeguards are in place.

we111 does not sell, rent or trade your personal data. We share personal data only in the following limited circumstances:

7.1 Service Providers (Data Processors)

We engage carefully selected third-party service providers to assist in operating the Platform. These providers act as Data Processors under our instruction and are contractually prohibited from using your data for their own purposes. Categories of service providers include: hosting and infrastructure providers, analytics platforms, identity verification service providers, email delivery services and customer support tools. All processors are required to maintain appropriate security standards.

7.2 Regulatory and Law Enforcement Authorities

We may disclose personal data to regulatory bodies, law enforcement agencies, courts or other public authorities where required by law, court order or regulatory direction — including in connection with AML investigations, fraud enquiries or other lawful processes. We will notify users of such disclosures where legally permitted to do so.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring or sale of all or a substantial portion of we111's assets, personal data held by we111 may be transferred as part of that transaction. Users will be notified in advance of any such transfer and of any material change to this Policy that results from it.

7.4 With Your Consent

We may share your personal data with third parties where you have given specific, informed consent for us to do so — for example, in connection with a promotional partnership. You may withdraw such consent at any time.

we111 uses cookies and similar technologies (such as local storage and session storage) to support the operation of the Platform, analyse usage patterns and provide a personalised experience. The following categories of cookies are used:

You can manage cookie preferences through your browser settings. Most modern browsers allow you to view, block or delete cookies. Please note that disabling strictly necessary cookies may impair the functionality of the Platform. Detailed cookie management options are available through the Platform's cookie preference centre where applicable.

we111 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, or as required by applicable law or legitimate operational necessity. The following general retention principles apply:

• Account data: Retained for the duration of your account's active life, plus a post-closure period to satisfy regulatory and legal retention obligations;
• KYC and identity documents: Retained for the period required by the applicable Operator's licensing jurisdiction's AML regulations — typically 5 years from account closure;
• Transaction records: Retained for a minimum of 5 years from the date of the transaction, in line with standard financial record-keeping requirements;
• Support communications: Retained for up to 3 years from the date of the final communication in a support thread, or longer where the communication relates to an ongoing compliance matter;
• Analytics data: Aggregate and anonymised analytics data may be retained indefinitely as it cannot be attributed to an identified individual; raw session data is typically retained for no more than 26 months;
• Marketing consent records: Retained for as long as necessary to demonstrate compliance with consent obligations.

Upon expiry of the applicable retention period, personal data is securely deleted, anonymised or pseudonymised in accordance with our data disposal procedures.

The Platform is accessible globally, and we111's technical infrastructure and service providers may be located in multiple jurisdictions. Accordingly, your personal data may be transferred to and processed in countries outside your country of residence, including countries that may not provide an equivalent level of data protection to that available in your home jurisdiction.

Where we transfer personal data internationally, we take appropriate safeguards to ensure that the receiving jurisdiction or entity provides adequate protection for your data. These safeguards may include:

• Transferring data to countries that have been assessed as providing an adequate level of data protection;
• Using standard contractual clauses (SCCs) or equivalent transfer mechanisms with data processors in third countries;
• Ensuring that international data processors are bound by contractual data protection obligations equivalent to those applied by we111 within its own operations.

Pakistani users should be aware that data transferred outside Pakistan is subject to the laws of the destination jurisdiction. By using the Platform, you acknowledge and accept that such transfers may occur in accordance with this Policy.

we111 implements technical and organisational security measures designed to protect your personal data against accidental loss, unauthorised access, disclosure, alteration or destruction. Key security measures include:

• Encryption in transit: All communications between your browser and our servers are protected by TLS/SSL encryption (HTTPS);
• Encryption at rest: Sensitive data fields — including passwords and KYC documents — are encrypted when stored;
• Access controls: Access to personal data is restricted on a need-to-know basis, with role-based permissions and audit logging;
• Infrastructure security: Our hosting infrastructure is managed by providers with recognised security certifications and undergoes regular vulnerability assessments;
• Incident response: We maintain a data breach response procedure. In the event of a breach affecting your personal data, we will notify affected users and, where required, relevant authorities in accordance with applicable law.

Despite these measures, no data transmission over the internet or electronic storage system is completely secure. We cannot guarantee absolute security and you use the Platform at your own risk. You can contribute to the security of your data by using a strong, unique password for your account and enabling two-factor authentication where available.

Depending on the data protection laws applicable in your jurisdiction, you may have some or all of the following rights in relation to your personal data held by we111. Note that the exercise of some rights may be subject to legal exceptions, particularly where processing is required for compliance, fraud prevention or the defence of legal claims.

To exercise any of the above rights, please contact us at [email protected]. We will acknowledge your request within 5 business days and aim to respond substantively within 30 days. In complex cases, the response period may be extended — we will notify you if this applies.

The Platform is strictly intended for use by adults aged 18 years and over — or such higher minimum age as may be required by the Operator's license jurisdiction applicable to the User. we111 does not knowingly collect personal data from individuals under the age of 18. Age verification is applied at account registration and may be requested at any time during account use.

If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that data from our systems and, where applicable, to suspend or close the associated account. If you have reason to believe that a minor has accessed this Platform or provided personal data through it, please notify us immediately at [email protected].

we111 reserves the right to amend this Privacy Policy at any time. Where changes are material — for example, where we introduce a new category of data collection or a new purpose for processing — we will notify registered users via a Platform announcement or email notification and update the "Last Updated" date at the top of this page.

Minor or clarificatory amendments may be made without specific notification. In all cases, the most current version of this Policy governs our processing of your personal data. You are encouraged to review this Policy periodically.

Your continued use of the Platform following the effective date of any revised Policy constitutes your acknowledgement of the changes. If you do not agree with the revised Policy, you must discontinue use of the Platform and may request deletion of your personal data as described in Section 12.

If you have any questions, concerns or requests relating to this Privacy Policy or to how we111 handles your personal data, please contact us using the details below. All contact information is provided as plain text and is not a clickable link.

When submitting a data rights request, please include sufficient information to allow us to verify your identity and locate your data — for example, your registered email address and account username. We may request additional verification information before processing a rights request in order to protect against unauthorised access to another person's data.